Nursing Staff On-Call
Each hospital room in the Main Campus in Decatur is equipped with a call system, which allows you to contact the nursing staff. When you require assistance, press the call button in your room and a member of the nursing staff will respond as quickly as possible.
Patient rooms also have individual thermostats. Call your nurse if your room temperature is uncomfortable for you.
Clean linens are provided on a daily basis and as needed to all patients. Special requests regarding your linens should be directed to your nurse.
Free WiFi is available for guests with mobile devices or laptop computers capable of receiving a wireless internet signal. If you have problems accessing the WiFi network, please ask a staff member for assistance.
Mail and Newspapers
Personal mail and the local newspaper are delivered to your room by the hospital auxiliary, a network of volunteers that staff many areas of the hospital and assist with patient needs and services.
Just because you are in the hospital doesn’t mean that all of your communication with the outside world has to end. Cell phones are permitted, just be mindful of others while using your cell phone in public areas.
Don’t have a cell phone? That’s okay, you can easily make a call from your room by following these simple directions:
For local numbers:
- Dial 9
- Wait for a tone
- Dial the local number
For long distance:
- Dial 0
- Ask the hospital operator for assistance
- Long distance calls can be charged to your home, collect, or to a calling card.
Your friends and family can call you by calling 940-627-5921. Your loved ones will need to give the operator your room number or your first and last name when prompted.
Patients in the Intensive Care Unit can phone family and friends in the ICU waiting area by calling 940-626-3873.
In an effort to enhance our patients’ experience, Wise Health System now has a gaming system available for our patients and their families to utilize while in our care. Simply ask your nurse or contact our friendly Customer and Patient Relations team to check out the gaming system to help keep you and loved ones entertained.