Wise Health System

  • News & Media
  • Careers
  • Medical Staff
  • Contact Us
Call: (940) 627-5921
Call:(940) 627-5921
  • Home
  • Careers
  • Find a Physician
  • Locations
  • Services
    • Bariatric Surgery
    • Behavioral Health
    • Cancer Center
    • Cardiac Services
    • Counseling Services
    • Critical Care
    • Diabetes Care
    • Dialysis
    • Emergency Services
    • Endocrinology
    • Fitness
    • Gastroenterology
    • Hospitalist Services
    • Hyperbaric Medicine
    • Imaging
    • Labor and Delivery
    • Laboratory Services
    • Neurology
    • Occupational Health
    • Orthopedics
    • Pain Management
    • Pediatrics
    • Pulmonology
    • Primary Care
    • Rheumatology
    • Senior Services
    • Sleep Medicine
    • Social Services
    • Sports Medicine
    • Stroke Care
    • Surgery
    • Telemedicine
    • Therapy and Rehabilitation
    • Women’s Services
    • Wound Care
    • All Services
  • Patients & Visitors
    • Billing & Insurance
    • Online Bill Pay
    • Medical Records
    • Visiting Hours
    • See More
  • Health Resources
    • Health Classes
    • Support Groups
    • Health Topics
    • Community Outreach
    • See More
  • About
    • About Us
    • Accreditations & Awards
    • Governing Board Meetings
    • See More
  • Giving
    • Donations
    • Giving Blood
    • Volunteering
    • See More
  • News & Media
  • Contact Us
  • Home
  • Careers
  • Find a Physician
  • Locations
  • Services
    • Bariatric Surgery
    • Behavioral Health
    • Cancer Center
    • Cardiac Services
    • Counseling Services
    • Critical Care
    • Diabetes Care
    • Dialysis
    • Emergency Services
    • Endocrinology
    • Fitness
    • Gastroenterology
    • Hospitalist Services
    • Hyperbaric Medicine
    • Imaging
    • Labor and Delivery
    • Laboratory Services
    • Neurology
    • Occupational Health
    • Orthopedics
    • Pain Management
    • Pediatrics
    • Pulmonology
    • Primary Care
    • Rheumatology
    • Senior Services
    • Sleep Medicine
    • Social Services
    • Sports Medicine
    • Stroke Care
    • Surgery
    • Telemedicine
    • Therapy and Rehabilitation
    • Women’s Services
    • Wound Care
    • All Services
  • Patients & Visitors
    • Billing & Insurance
    • Online Bill Pay
    • Medical Records
    • Visiting Hours
    • See More
  • Health Resources
    • Health Classes
    • Support Groups
    • Health Topics
    • Community Outreach
    • See More
  • About
    • About Us
    • Accreditations & Awards
    • Governing Board Meetings
    • See More
  • Giving
    • Donations
    • Giving Blood
    • Volunteering
    • See More
  • News & Media
  • Contact Us
Section Menu

Patients & Visitors

  • Billing & Insurance
    • Billing & Insurance
    • Online Bill Pay
  • Patient Resources
    • HealthConnect
    • Medical Records
    • Patient Privacy & Confidentiality
    • Satisfaction Surveys and Ratings
    • Patient Safety
    • Compliance Hotline
    • Patient Responsibilities
    • Patient Rights
    • Advance Directives
    • VA Choice Program
  • Hospital Patient Guide
    • Patient Guide Publication
    • Hospital Floor Plan
    • Pre-Registration
    • Concierge Services
    • Rooms
    • Gaming System for Patients
    • Patient Meals & Nutrition
    • Social Services
    • Chaplain Services
  • Hospital Visitor Guide
    • EASE App
    • Cafeteria
    • Dining & Lodging
    • Gift Shop / Send Flowers
    • Valet Parking
    • Visiting Hours
Home Patient & Visitor Resources Billing & Insurance

Billing & Insurance

At Wise Health System, we do everything we can to make your billing process as smooth as possible. Below are some important points to remember about patient billing and insurance.

Online Bill Pay

Wise Health System offers a bill pay website allowing you to manage your payments online. Click here for more information about online bill pay.

Accepted Insurance

We accept most major insurance plans and products. Some plans have special restrictions or network limitations, so please call the member services telephone number on your insurance card and ask if Wise Health System is in your network.

In any case, always present your valid insurance card in admissions when you come to Wise Health System for health care services. It is our pleasure to serve you.

Estimated Prices

Thank you for considering Wise Health System for your health care needs. We look forward to serving you.

This cost estimation spreadsheet may not represent all procedures/offered by Wise Health System or the procedures may be titled something different than what you are searching. For any questions, please contact our financial counselors at 940-626-1271.

The use of this cost estimation tool is not a guarantee of eligibility or active insurance coverage nor does it determine individual plan benefits, limitations, or exclusions that may be a part of your coverage. For a complete description of your benefit plan benefits, limitations, or exclusions, please refer to your coverage information from your coverage provider. If you would like Wise Health System to verify your specific benefits, please contact a financial counselor at 940-626-1271.

The averages that are provided in this tool are estimates only and are not a guarantee of insurance payment or benefits. The estimates are based on the averages over a period, across multiple insurance companies with varying benefit options. For various reasons, your actual cost may be higher or lower than the estimate. You will still be responsible for the patient portion as determined by your specific insurance carrier according to your benefits.

Additionally, the chargemaster can be requested by contacting 940-626-1261.

Download Estimated Prices

Note: After downloading the file above, a PDF Reader is required to open the file.

Deductibles & Coinsurance Payments

With regard to deductibles and coinsurance payments, a Business Office representative will provide you with an estimate of your personal responsibility. You will be asked to pay that portion of your bill or make payment arrangements at the time of service or upon discharge. This is only an estimate and is not intended to indicate the entire patient portion. Nor does this estimate include professional fees.

Payments After 30 Days of Hospital Filing

In the event that insurance does not pay within 30 days of the hospital’s filing, you will be asked to contact the insurance carrier and make arrangements to begin payments on your account. Any payment received from an insurance carrier after your account has been paid will be refunded to you, pending no other account due.

Separate Billing

A variety of tests, procedures and services may be ordered during your visit or stay. Some of these services may be provided by members of our health care team (i.e. emergency physician, attending physician, radiologist, etc.), but bill separately for their services. These professional fees will be billed separately by the professional rendering your care or consultation.

Patients Without Insurance

If you do not have insurance coverage and are unable to make appropriate financial arrangements, you will be referred to an Eligibility Specialist to determine if you meet eligibility requirements for Medicaid or the Wise County Indigent Program. Wise Health System also has a Financial Assistance Program for persons that do not qualify for Medicaid or the Wise County Indigent Program.

  • Financial Assistance / Charity Care Policy
  • Financial Assistance HHS Federal Poverty Guidelines
  • Financial Assistance Co-Pay Schedule

Questions About Your Bill

If you have questions about your bill, please contact the WHS Customer Service department at the number below:

WHS Customer Service
(940) 539-3644 (Phone)
(940) 626-8611 (Fax)
8:00 am – 4:30 pm, Monday – Friday

Wise Health System is committed to leading the growth and development of health care services in our area and providing quality, specialized care for you and your family.

  • About
  • Physicians
  • Locations
  • Contact
  • Staff Resources
  • © 2019 Wise Health System
  • Privacy Policy
  • Terms of Use