Hospital Meals & Nutrition
Please contact the following to request room service dining:
Wise Health System, Decatur East Campus
Truly Texas Room Service
6:45 AM – 6:45 PM
Our Truly Texas Room Service
Proper nutrition plays an important role in the healing process. Your physician will prescribe your diet, just as he or she would prescribe medications.
Our Food & Nutrition Services Department provides an innovative approach to patient dining called Truly Texas Room Service. Once you have been admitted and your physician prescribed diet order has been sent to the Food & Nutrition Services Department, a room service ambassador will visit you and explain how to order your meals and snacks.
The Truly Texas Room Service model means you can order “what you want, when you want it.” Meals can be ordered any time between the hours of 6:45 AM. and 6:45 PM. Your meal will be cooked to order and delivered to you within 45 minutes of your call. The telephone number for Truly Texas Room Service is extension 2700. Our registered dietician can help you with the guidelines of your prescribed diet. Just ask your ambassador to contact the dietician for you.
We understand that there are times when your family or friends would like to have meals with you in your room. Your guests may purchase meal vouchers in the hospital cafeteria (cash or credit card), or by paying cash to the Truly Texas Room Service Ambassador who delivers your meals. Your Ambassador will be happy to discuss the room service guest tray options with you or your guests and will provide them with a regular Truly Texas Room Service menu for their meal selections. All meals may be ordered between 6:45 a.m. and 6:45 p.m.
Wise Health System also recognizes that there are often special circumstances that may prohibit family members or patient caregivers/ sitters from dining in the hospital cafeteria. A caregiver tray will be served in the patient’s room at no charge if it is necessary for the caregiver or family member to remain in the room with the patient at all times. Additionally, a parent tray will be served in the patient’s room if the patient is a child of 12 years of age or younger. In each instance the caregiver or parent may choose from the Truly Texas Room Service menu and may order at any time during room service hours (6:45 AM to 6:45 PM).